Information I Will Collect & Process from You

 

I will collect personal information about you in order to carry out my professional and

contractual obligation to you.

 

This will include, but is not limited to:

 

• Your name and contact details (address, telephone number, and email)

• An emergency contact name and contact details

• GP Details/Other care providers details as agreed

• Notes from our sessions/appointments

• Referral Information

• Forms completed by you in the course of our relationship together

• Any messages through systems such as mobile text, email, voicemail, facebook, instagram or WhatsApp – where relevant the platform provider will also have a privacy policy place

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Use of Information

 

Your information will be used to manage our relationship together and to send you information about my practice’s services or information about other services that are relevant to our work.

 

Your information will never be shared with third parties or sold, with the exception those matters covered in our contract together (e.g. for safeguarding or medical purposes).

 

Storage of Records

 

Any records that I keep about you will be held securely in an electronic password protected system.

Any notes written in a session will be transferred to the electronic system and the written notes securely destroyed.

Your records will be stored for 7 years after you leave the practice. After this period, your

records will be destroyed.

Access to my practice system may be granted to a third-party/third party system provider for research, notes, the update, maintenance and amendment of the system. 

This includes the use of AI for note taking and analysis in a secure closed system.

A confidentiality/non-disclosure agreement will be in place with relevant third-party providers.

 

Your Right to Access

 

You have the right to view or obtain copies of any information that I hold about you.

This is to be provided within 28 days of your request and in either

electronic or paper format.

 

You have the right to ask for any incorrect information to be amended.

 

You have the right to ask for any information that I hold about you to be erased. This is

not an absolute right and only applies in certain circumstances.

 

If you wish to implement any of these rights, please contact me at hello@jjalmond.com

 

Secure Communications

 

Any communications made over email or text can not be guaranteed as 100% secure.

Please bear this in mind when communicating information. Any information you chose to send using these formats is your responsibility.

 

Information Commissioners Office

 

My practice is registered with the ICO under the registration number ZB874224.

 

Complaints regarding my handling of your data can be sent to the ICO and details can be found here:

 

https://ico.org.uk/make-a-complaint/

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Last Updated: 26 May 2026